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Home  arrow Student Resources  arrow Chapter 10: The consultation and beyond  arrow Multiple choice questions

Multiple choice questions

Try the following multiple choice questions to test your knowledge of this chapter. Once you have answered the questions, click on 'Submit Answers for Grading' to get your results.

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This activity contains 25 questions.

Question 1.
Which of the following is not a key goal of consultation according to Ong et al. (1995)?

End of Question 1

Question 2.
Select the answer that correctly fills in the blank below.

Byrne and Long (1976) identified ______ phases in the typical consultation.

End of Question 2

Question 3.
A consultation involves both patient and health professional. Which of the following is not a component of a professional-centred approach?

End of Question 3

Question 4.
Which of the following is a component of professional-centred approach?

End of Question 4

Question 5.
What reasons are there for the concerns about 'active partnerships' between health professionals and patients advocated by the National Health Service?

End of Question 5

Question 6.
Select the answer that correctly fills in the blank below.

Despite the endorsement of shared decision making, only ______ of patients receiving stem-cell transplants opted for the approach (Lee et al., 2002).

End of Question 6

Question 7.
Which of the following is not a step in the Elwyn, Kinnersley et al. (2002) patient-centred approach?

End of Question 7

Question 8.
Health professionals bring factors to the consultations that influence the process. Which of the following is not a factor from the health professional?

End of Question 8

Question 9.
Select the answer that correctly fills in the blank below.

Nurses are often seen as more nurturing and better listeners than doctors, and address social issues. As such, they provide ______ care.

End of Question 9

Question 10.
In Hall and Roter's (2002) meta-analysis of the impact of the gender of the health professional on the consultation, which of the following did they not find?

End of Question 10

Question 11.
When health care information is given with a positive spin, patients may be more likely to engage in:

End of Question 11

Question 12.
General Practitioners are overwhelmed by the number of patients that they have to see. What has the UK government introduced to try and alleviate the problem?

End of Question 12

Question 13.
Which of the following does Buckman (1992) not assert in his six-step protocol for breaking bad news?

End of Question 13

Question 14.
Surgeons often exert control in a consultation. In an observational study, what percentage of surgeons did not detect emotional distress in women being diagnosed with breast cancer?

End of Question 14

Question 15.
Select the answer that correctly fills in the blanks below.

The breaking of bad news is stressful for both doctor and patient. Doctors feel most stress ______ and patient stress peaks ______.

End of Question 15

Question 16.
Elstein and Schwarz (2002) identified a number of ways that doctors arrive at a diagnosis. What are they?

End of Question 16

Question 17.
Due to the limited amounts of information that we can handle when making decisions, doctors often use 'heuristics' or 'rules of thumb' when making a diagnosis. What are the factors that limit thinking through the full diagnostic problems according to Elstein and Schwarz (2002)?

End of Question 17

Question 18.
Ely, Levinson, Ekder et al. (1995) asked 53 family doctors to describe their most memorable errors and their perceived causes. The errors they described were, in general, serious. What percentage led to patient death?

End of Question 18

Question 19.
What factor has not been identified as being related to the inappropriate use of heuristics in medical practice?

End of Question 19

Question 20.
What percentage of hospital admissions is attributable to lack of medication adherence?

End of Question 20

Question 21.
There are a wide range of factors that predict poor adherence to medication. Which of the following is a psychological factor?

End of Question 21

Question 22.
Horne (1997) developed a model of adherence. Which two models did he combine?

End of Question 22

Question 23.
Ley (1988) suggested that adherence and knowledge of a condition can be increased if three strategies are employed. Which of the following did he not assert?

End of Question 23

Question 24.

Select the answer that correctly fills in the blanks below.

The more information that is given during a consultation, the less likely it is to be remembered. Ley's (1997) 'rule of thumb' states that ______ of information given in four statements will be retained, but only ______ of information given in ten statements will be retained.

End of Question 24

Question 25.
Ansari, Shlipak, Heidenreich et al. (2003) tried to increase physicians' adherence to a treatment policy. Which intervention proved the most successful?

End of Question 25

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