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Table of Contents
About the Book
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Table of contents
Preface
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Chapter 1: Management and managers
Chapter 2: Outside the organisation: understanding the...
Chapter 3: Inside the organisation: adapting to change
Chapter 4: Global business: bridging nations and cultures
Chapter 5: Social responsibility and ethics
Chapter 6: Managing for quality
Chapter 7: Enterprise
Chapter 8: Planning and strategic management
Chapter 9: Decision making: choosing from alternatives
Chapter 10: Organising: principles and design
Chapter 11: Leadership and motivation
Chapter 12: Groups and teams
Chapter 13: Communication in management
Chapter 14: Human resource management
Chapter 15: Operations management
Chapter 16: Marketing: managing relations with customers
Chapter 17 Innovation: from ideas to customer benefits
Chapter 18: Control of management processes
Chapter 19: Control, learning and change
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